AXA Global Private Cookie Policy

Cookie Policy

Overview

This website is owned by AXA China Region Limited. This Cookie Policy explains how we use cookies on our website.

What are cookies?

Cookies are small data files stored on your device (computer, smartphone, tablet, etc.) during your interactions with our website. They remain stored until they expire or are manually deleted. Cookies enable websites to remember basic information about you, such as whether you've visited before or if you are logged in. Different types of cookies serve various purposes, including facilitating navigation, remembering preferences, measuring website usage, and delivering tailored advertising.

Statistics on visitors to our website

When you use our website, we record anonymous statistics about your visit. Our service providers may log details such as IP addresses (and domain names), browser types and configurations, language preferences, geo-locations, operating systems, previous websites visited, and session duration. These records help us analyze and optimize our website. Cookies may also be used to gather anonymous data for this purpose.

How we use cookies

We use cookies to enhance user experience and for the following purposes:

Ensuring the website functions correctly;
Preventing misuse or security issues;
Providing live chat features;
Analyzing user engagement and website performance;
Testing and implementing website improvements;
Personalizing advertisements based on your interests.

Types of Cookies We Use

Strictly necessary cookies

These are cookies that are required for the operation of the website, and include, for example, cookies that enable you to log into secure areas of the website;

Analytical/performance cookies

These cookies allow us to recognise and count the number of visitors and to see how visitors move around and use our website. These cookies are used for web enhancement and optimisation purposes and to aggregate statistics on how our visitors reach and browse our websites. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily and to help us understand what interests our users, and measure how effective our advertising is;

Functionality cookies

These are used to recognise you when you return to the website. This enables us to personalise our content for you, tailor the website for your needs and remember your preferences, for example, your choice of language or region, browsing font size;

Targeting cookies

These cookies record your visit to the website, the pages you have visited and the links you have followed. We will use this information to make our website and any material displayed on it more relevant to your interests. We may also share this information with third parties for this purpose; and

Advertising cookies

These cookies will remember your preferences, and in general, that your used the website, to tailor advertising to you that are as relevant to you as possible, e.g. by selecting interest-based advertisements for you, or preventing or limiting the number of times you see the same advertisement to help measure the effectiveness of advertisements.

Third parties

We may work with third-party providers to deliver analytics and advertising services. These providers may use mechanisms like cookies, web beacons, or similar technologies to collect anonymous data such as your IP address, browser type, and browsing behavior. They do not collect personally identifiable information unless you explicitly provide it. This data helps us understand website usage, improve services, and deliver relevant advertising.

Links to third party

Our website may contain links to third party websites. The Company does not provide your personal data to these third party websites. However, the Company has no control over these third party websites. You should review the privacy policies applicable to these third party websites to understand the ways in which these third parties may collect and deal with your personal data.

Managing Cookie Preferences

You can manage your cookie preference by clicking “Accept” or “Deny” on the cookie banner located at the bottom of each page. Please note that disabling certain types of cookies may affect the website’s functionality, as outlined in the relevant section above

More information

Information on deleting and managing cookies is typically available in the ‘Help’ menu of your web browser or the instruction manual for your device. Further information can also be found at allaboutcookies.org.

Contacting us

If you have any further questions, please write to the Data Protection Officer at AXA China Region Limited, 20/F, Vertical Sq, 28 Heung Yip Road, Wong Chuk Hang, Hong Kong or through email at hk.dpo@axa.com.hk